Return Policy


LadyBagsSF Return Policy:  Please email customer service at ladybagssf@gmail.com to help with a return that you purchased. If you purchased a bag or luggage piece from us you can return the item for up to 15 days after you have received the item for a full credit. Please email customer service for the return address and to let us know you will be returning the item. 

Returns for Furniture and Garden Items- please email customer service to discuss if you would like to return an item. We do not usually allow for any returns for the garden and furniture because they are specially made but if there is an issue we can help you fix it or we can exchange it for another item.